Frequently Asked Questions
It is never too soon to reserve a motorcoach. There are often times during the year when we are extremely busy, so you are encouraged to reserve well in advance of your departure in order to ensure availability.
Yes. When a motorcoach is booked with MBI Tours, you will be provided with all of the details of your trip in writing, we call it a charter contract. Your charter confirmation will contain specifics like the departure date and time, type and size of the motorcoach, the itinerary and a summary of the charges. When you receive the contract, please make sure to review it carefully and provide us with any additional information. Then sign the contract and return it promptly with the required deposit.
Each of our vehicles is equipped with all manners of safety technology (including stability control, anti-lock brakes). In addition, we’ll provide a full audio/video system for your entertainment, comfy seats, plenty of storage (both inside and underneath) and even complimentary Wi-Fi when available.
For the health and safety of our passengers and drivers, smoking (including the use of e-cigarettes) is not allowed on any of our vehicles. Alcohol is allowed when consumed in a responsible manner on our charters. Charter groups may transport unopened alcoholic beverage containers in the luggage bays for use at their destination. Please, NO GLASS!!
While on your trip remember that your driver MUST comply with Federal hours of service regulations, which state: A driver cannot drive more than ten (10) consecutive hours or be on duty longer than 15 hours without having at least eight (8) consecutive hours off duty. This time begins when the driver reports to work, not when the motorcoach is scheduled to meet your group. We ask that you keep us informed of any alterations to your plans before departure and be sure to clear all changes with MBI while on your trip to insure that we can accommodate your change requests.
Food and drinks are allowed with prior approval from our office. We simply ask that you don’t bring glass bottles and dispose of trash in a proper receptacle.
MBI Tours has been inspected and certified as a quality transportation provider by the U.S. Department of Defense (DOD) authorizing it to transport some of our nation’s most valuable assets – active military and reserve personnel.
MBI is proud to have the highest Federal Motor Carrier Safety Administration (FMCSA) safety rating possible. Our US-DOT number is 247660. Feel free to visit the FMCSA website, type in our DOT number and see MBI’s company snapshot for yourself.
MBI tours offers ADA accessible vehicles. Please contact us with any questions.